Technical Support & Field Application Engineer

Locations:

  • Bratislava, Slovakia
  • Brno, CZ

Job fields:

  • Software
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Responsibilities

  • Supporting Tachyum customers and potential customers to easily use and adopt our emulation systems
  • Providing feedback to our engineering team about customers’ requests and improvements
  • Communication with engineering and business team
  • Learn a variety of technologies, which we use (emulation platforms, virtualization, deployment automation)
  • Create/localize technical materials
  • Produce technical documentation
  • Hands-on training for customers

Qualifications

  • Bachelors or Masters in computer engineering or electrical engineering
  • 3 or more years of experience it IT technical position
  • Good communication skills, customer oriented
  • Work well in a team environment, be proactive
  • Self-motivated, curious with desire to continually learn and grow in support function
  • Familiarity with applications running on Linux server environments – installation, monitoring
  • Experience in system administration of Linux is big advantage
  • Experience in deployment automation and provisioning
  • Scripting (Bash and Python) development experience
  • Analytical skills in the areas of incident management and problem-solving
  • Experience with IT monitoring concepts and customization for local requirements

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